Airport Protocols Disclaimer and agreement
Disclaimer
The airport protocol services provided are designed to facilitate a seamless travel experience by offering assistance with arrival, departure, and transit procedures. While every effort is made to provide accurate and timely services, the following disclaimers apply:
1. No Guarantee of Service Availability: The availability of services is subject to airport regulations, airline policies, and security protocols. We do not guarantee uninterrupted service due to circumstances beyond our control, such as flight delays, cancellations, or changes in airport security procedures.
2. Third-Party Services: Our services may involve coordination with third-party providers, such as ground transportation, airline personnel, or baggage handlers. We are not liable for the actions, delays, or negligence of third parties or the failure of third-party services.
3. Limitations of Liability: We are not responsible for any missed flights, delays, additional costs, loss of property, or other inconveniences resulting from the use of our services. Users are encouraged to arrive early and allow ample time for airport procedures.
4. Changes and Cancellations: Cancellations or changes to booked services must be communicated within the specified time frame as per our cancellation policy. Fees may apply for last-minute changes or cancellations.
5. Compliance with Airport Security: All travelers must comply with the airport’s security requirements and policies. Our services do not exempt any traveler from undergoing standard security procedures.
6. Service Limitations Due to Force Majeure: We will not be held responsible for any delay, interruption, or inability to perform services due to events beyond our reasonable control, such as natural disasters, acts of terrorism, or airport closures.
Policy
1. Booking and Service Confirmation
– Services should be booked in advance to ensure availability. A confirmation will be provided once the booking is processed.
– Full details of flight information, including arrival/departure times, must be accurately provided to ensure timely service.
2. Service Scope
– The services offered may include meet and greet, fast-track security, baggage assistance, lounge access, and ground transportation arrangements.
– Specific services may vary depending on the airport and are subject to availability and local regulations.
3. Cancellation and Modification Policy
– Cancellations or modifications must be made at least 24 hours prior to the scheduled service time. Failure to comply may result in a cancellation fee.
– Refunds may be subject to deductions depending on the timing of the cancellation.
4. Traveler Identification and Security Procedures
– All passengers must present valid travel documents and identification as required by airport authorities.
– Travelers must comply with all airport security checks and protocols.
5. Baggage Handling
– Assistance with baggage is provided as part of the service; however, passengers are advised to follow airline baggage policies.
– We are not responsible for any lost or damaged luggage during the process.
6. Ground Transportation
– We can arrange ground transportation upon request, but we are not liable for any issues arising from third-party transportation services, such as delays, vehicle conditions, or driver conduct.
7. Privacy and Data Protection
– Personal information provided during the booking process will be used only for the purpose of delivering the requested services.
– We adhere to data protection regulations to ensure your information is kept confidential.
8. Complaints and Feedback
– We encourage feedback to improve our services. Any complaints should be reported within 7 days of the service date to be properly addressed.
By using our airport protocol services, customers acknowledge and agree to these terms and conditions.